Privacy Policy

Introduction

Welcome to https://ai-coaching-programs-for-automotive-service-businesses.livebursts.com (hereafter referred to as “AI Coaching Programs,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the domain https://ai-coaching-programs-for-automotive-service-businesses.livebursts.com. Please note that this policy does not extend to third-party platforms or services that you access through links on our site. These external services have their own privacy policies, and we encourage you to review them.

Processing Activities

This policy covers your interactions with us when:

You utilize our applications and services as an authorized user.
You visit our websites linked to this Privacy Policy.
You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your user account creation and maintenance, such as username, email address, and password.
Payment Information: Transaction details required for processing payments, including credit card numbers, billing addresses, and payment history.
Financial Information: Data associated with financial transactions, like bank account information, for direct debit or billings.
Purchase Information: Records of products and services purchased from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your geographical location when you interact with our services.
Feedback: Any comments, reviews, or responses provided by users regarding our products or services.
Social Media Information: Data from social media platforms when you choose to connect our services to these accounts.
Product Information: Details about the products or services you have shown interest in or purchased from us.

We obtain this data through direct user input, interactions with our systems, and automated technologies. Additionally, third parties may share personal data with us, but they are responsible for their own privacy practices, as outlined in their respective policies.

Cookies

Cookies are small text files placed on your device to enhance your user experience and provide analytics. We utilize cookies categorized as:

Strictly Necessary: Essential for the functioning of our services, ensuring basic interactions and security.
Preference: Remembering user preferences and settings to customize content.
Analytics: Tracking website usage and gathering statistical data to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purposes of processing, which may include:

Fulfilling orders or providing requested services.
Maintaining account history and activity logs.
Conducting market research and analytics.
Ensuring security, fraud prevention, and dispute resolution.

Once these purposes have been met, we will delete or anonymize the data to protect your privacy.

Security of Data

We implement robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

Utilizing secure third-party processing for payment transactions.
Employing encryption technologies to protect sensitive data during transmission and storage.
Regularly reviewing and updating our security protocols to adapt to new threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have specific rights regarding personal data, including the right to:

Access and request copies of your personal information held by us.
Rectify inaccurate or incomplete personal data.
Erase (also known as “right to be forgotten”) your personal information under certain circumstances.
Restrict processing of your data in specific situations.
Portability of data, allowing you to receive a copy of your personal information in a structured, commonly used format.
Object to the processing of your data for specific purposes.
File appeals or complaints with our privacy team regarding data protection matters.
Withdraw consent for certain types of data processing at any time.

To exercise these rights, please contact our privacy team using the details provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and we will post the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data protection, please contact us:

Email: contact@ai-coaching-programs-for-automotive-service-businesses.livebursts.com
Postal Address: [Provide address]

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.